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New modem Telemaco II 4G

(v 1.3)

To check and download all versions of this guide, go at the following link.

The latest generation Telemaco LTE modem is a device that allows access to the Internet wherever there is 3G / 4G coverage with SIM from any commercial telephone provider (does not require M2M SIM); it does not require an ADSL line or other broadband network connections. It also simulates an analog telephone line to allow the connection of PSTN telephone dialers (AMIGO or others from third parties). With this device, the following DMG products can be simultaneously connected to the network:
– Controller Pitagora 4.0 / controller Playboard V3 / controller Cronos
– Amigo emergency telephone
– Display Matisse

Safety and usage cautions

Before installing our products, we recommend you to consult the section about safety and usage cautions at the link below

Mounting

It is possible to fix the modem chassis inside the controller using the welded pins (if provided). Alternatively double-sided adhesive can be used.
To fix the modem outside the controller (3), use the provided kit (screws / plastic wall plugs).

Installation

Inserting the SIM card

SIM card – 10 Gb / month min. (not supplied by DMG).
The SIM card must be inserted with the modem switched off.
If the modem is already connected (and switched on) inside the controller, it must be switched off by pressing the reset button.

Connecting the antennas

A) – Wi-Fi Antenna.
B) – Antenna with 3m cable. Place the two antennas outside the controller in a favorable position for greater signal reception. An optional extension cable is available (5 m).

The maximum length of the antenna cables must not exceed 15m.

Wirings

Modem Telemaco II + controller Pitagora 4.0 – (Kit. Q40.MOD4G)
1) – Power cable with 1A fuse (4m).
2) – Telephone line cable (4m).

Telemaco II + Pitagora 4.0 + Amigo emergency telephone

3) – If the DMG Amigo emergency telephone is also present, connect it as indicated in the quick start guide of the controller
Modem Telemaco II + controller Playboard V3 – (Kit. QP3.MOD4G)

1) – Power cable with 1A fuse (4m).
2) – Telephone line cable (4m).

Telemaco II + Playboard V3 + Amigo emergency telephone

3) – If the DMG Amigo emergency telephone is also present, connect it as indicated in the quick start guide of the controller
Modem Telemaco II + controller CRONOS (or MUSA electronic control board) – (Kit. QP3.MOD4G)

1) – Power cable with 1A fuse (4m).
2) – Telephone line cable (4m).

Telemaco II + Cronos/Musa + Amigo emergency telephone

3) – If the DMG Amigo emergency telephone is also present, connect it as indicated in the quick start guide of the controller
Modem Telemaco II + emergency telephone
Connection with AMIGO emergency telephone of DMG
Modem Telemaco II + Matisse display

A) – Machine Room
B) – Travelling cable in the lift shaft
C) – Top of cabin
D) – Matisse position indicator in the elevator car

Diagnostics

The device is equipped with a backup battery which should be replaced every 4 years by qualified personnel; see the attached technical manual.

LEDSTATUSDESCRIPTION
PWRLed ONPower Supply connected
Wi-FiLed ONActive wireless interface
2G / 3G / 4GLed ONNetwork mode (2G / 3G / 4G) active
FLed ONThe modem is connected with the PlayPad (Modem connected)
FXSLed ONFXS port active (voice telephone line)
ACTLed ONActivity on the Ethernet port (data download / upload)

Configuration

Before proceeding with the modem configuration it is important to get in advance a DMG FUSION account.
Otherwise proceed with the account creation at the following link.
https://fusiondashboard.azurewebsites.net/NewRegister

Wait at least 2 minutes after turning on the modem before you can interact with the PlayPad menu.

A) – Language used for sending communications.
B) – Not used.
C) – APN Server address (Access Point Network). This parameter identifies your mobile operator. The APN must be requested from the SIM card provider or searched online.
D) – The APN authentication mode (default = NO) is an indication of the telephone operator. If necessary, indicate the type of authentication (CHAP / PAP) and then also the user name and password.
E) – If the PIN code is active on the SIM card, you must enter it (only the first time) also via playpad device. To deactivate the PIN code request, instead it is necessary to temporarily move the SIM card to another device (smartphone, tablet, etc.) and proceed with deactivation.
F) – Password to protect the Telemaco modem settings menu. It is not mandatory.

Datasheet

Operating power12V DC (1A max)
Mobile network type (Wireless Wan over mobile 4G/3G/2G network)4G/LTE-FDD, bands 1/3/7/8/20/28A max Power 23 dBm
4G/LTE-TDD, bands 38/40 max Power 23 dBm
DC-HSDPA/HSUPA/WCDMA bands 1/8 max Power 24dBm
GSM 900 with operating frequency 880-915, 925-960 MHz, max Power 33 dBm
GSM 1800 with operating frequency 1710-1785, 1805-1880 MHz, max Power 33 dBm
Speeds: 4G/LTE Download 150Mbps / Upload 50Mbps
DC-HSDPA/HSUPA/WCDMA Download 42Mbps / Upload 5.76Mbps
GSM EDGE/GPRS Download 296Kbps / Upload 236.8Kbps
• 1 LAN RJ45 ports, 10/100Mbps, Auto MDI-X
• 2 FXS ports for voice Interfaces
• 1 RS232 port
• 2 SIM card slots
• Manual and automatic 4G/3G/2G connection

Download

ReferenceVersionLink
1.3 (current version)Download PDF
(English)


Technical manual (Eng / Ita)
Updated on 25 Novembre 2021

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