(v 1.2)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8_Intro.png)
Safety and usage cautions
Before installing our products, we recommend you to consult the section about safety and usage cautions at the link below.
![](https://dido.dmg.it/wp-content/uploads/2020/10/Cautions-Warnings-HOME.png)
Mounting
Raffaello 2.8″
With welded pins on 1,5÷2 mm pushbutton panel
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-mont.1.png)
With pins on backplate (for 1 mm pushbutton panel)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-mont.2.png)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-mont.1.png)
With pins on backplate (for 1 mm pushbutton panel)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-mont.2.png)
Raffaello 2.8″
(EN81-71)
(EN81-71)
With welded pins on 2÷3 mm pushbutton panel
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-mont.VP_.png)
A) – 2mm thicknes plate only
B1) – For 2mm/3mm thicknes plate
B2) – For 1,5mm thicknes plate
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-mont.VP_.png)
A) – 2mm thicknes plate only
B1) – For 2mm/3mm thicknes plate
B2) – For 1,5mm thicknes plate
Wiring Instructions
POSITION & DIRECTION Input Wiring
Pitagora 4.0
DMG CAN serial protocol
CAR![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Wiring-P4.0-Car.png)
FLOOR![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Wiring-P4.0-Floor.png)
DMG
3-wires serial
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Wiring-P4.0-3W.png)
CAR
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Wiring-P4.0-Car.png)
FLOOR
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Wiring-P4.0-Floor.png)
DMG
3-wires serial
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Wiring-P4.0-3W.png)
Encoder DEUM
![](https://dido.dmg.it/wp-content/uploads/2020/10/Info.png)
DMG
CAN serial protocol
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Wiring-DEUM-CAN.png)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Wiring-TermCAN.png)
DMG
3-wires serial
![](https://dido.dmg.it/wp-content/uploads/2022/06/DIDO-Raff.2.8-Wiring-DEUM-3W.png)
Other Controllers
Proprietary CAN protocol
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Wiring-Other-CAN.png)
Activate the CAN line termination both on the elevator car position indicator and the last position indicator of floor.
1 Wire / Floor
![](https://dido.dmg.it/wp-content/uploads/2022/12/DIDO-Raff.2.8-Wiring-Other-1floor.png)
10 floors max.
1 Wire / Segment![](https://dido.dmg.it/wp-content/uploads/2022/12/DIDO-Raff.2.8-Wiring-Other-1segment.png)
29 floors max. (-9, 0, 19)
Gray / Binary![](https://dido.dmg.it/wp-content/uploads/2022/12/DIDO-Raff.2.8-Wiring-Other-gray.png)
72 floors max. (-9, 0, 62)
TKE/MEA/Autinor
![](https://dido.dmg.it/wp-content/uploads/2022/12/DIDO-Raff.2.8-Wiring-Other-tkeMEA.png)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Wiring-Other-CAN.png)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Wiring-TermCAN.png)
1 Wire / Floor
![](https://dido.dmg.it/wp-content/uploads/2022/12/DIDO-Raff.2.8-Wiring-Other-1floor.png)
![](https://dido.dmg.it/wp-content/uploads/2020/10/Attenzione.png)
1 Wire / Segment
![](https://dido.dmg.it/wp-content/uploads/2022/12/DIDO-Raff.2.8-Wiring-Other-1segment.png)
![](https://dido.dmg.it/wp-content/uploads/2020/10/Attenzione.png)
Gray / Binary
![](https://dido.dmg.it/wp-content/uploads/2022/12/DIDO-Raff.2.8-Wiring-Other-gray.png)
![](https://dido.dmg.it/wp-content/uploads/2020/10/Attenzione.png)
TKE/MEA/Autinor
![](https://dido.dmg.it/wp-content/uploads/2022/12/DIDO-Raff.2.8-Wiring-Other-tkeMEA.png)
SERVICE MESSAGE Wiring
Parallel display
CAN serial display (*)
(*) – Service messages can also be piloted, through serial bus, in two different ways:
- by controller DMG
- by encoder DEUM.M15
Car | Floor | |
S1 | ![]() | ![]() |
S2 | ![]() | ![]() |
S4 | ![]() | ![]() |
Settings
![]() | ![]() | ![]() | ![]() |
General
![](https://dido.dmg.it/wp-content/uploads/2020/10/Attenzione.png)
MENU | MENU ITEM | AVAILABLE CHOICES | INPUTS | |||
---|---|---|---|---|---|---|
Parallel | CANBUS | |||||
Input | Serial / 1 wire per floor / segment Gray / Binary / Pos.Sensor TKE / MEA / Autinor / CAN DMG | • | • | |||
Options | Interface Options | Display Configuration | COP / LOP / LIP | • | • | |
Arrow Configuration | Direction / Next Dir. | • | ||||
Car at Floor | No / Yes | • | ||||
CAN Baudrate | 250k, 125k, 10k, Auto | • | ||||
Convert Mezzanine | No / Yes | • | ||||
Offset Value | -9 / ... / 0 / ... / +9 | • | ||||
First Visualization | Blank / Zero | • | ||||
Common Selection | Negative / Positive | • | ||||
Arrow Type | Fixed arrows / Scrolling arrows | • | ||||
Enable AUX Signals | 10 + 0 / 6 + 4 | • | ||||
Input Filtering | 0 ... 20 | • | ||||
Screensaver timer | Disabled / 10-20 / 30-60 / 60-120 | • | • | |||
Graphic Options | Font | Dado / Classic Bold / Lagoon / Dot Matrix | • | • | ||
Flat Style | Symbol color | White / Red / Orange / Blue / Gray / Black | • | • | ||
Background color | Black / Pacific Blue / Navy Blue / Reef Blue / Light Gray /White / Orange / Red | • | • | |||
Specials | White-Green / White-Lilac / Purple-Yellow / White-Gray | • | • | |||
Gradient Style | Style | Black & White / Red Passion / Gray Goose / Blue Shades | • | • | ||
Color | Galaxy / Ocean Dream 2/1 / Reef Blue / Purple haze / ... | • | • | |||
Floor Symbols | Show / Hide | • | • | |||
Arrows | Show / Hide | • | • | |||
Fixed Symbols Positions | No / Yes | • | • | |||
Filter Blinking Signals | No / Yes | • | • | |||
Message Mode | Alternating / Fixed | • | • | |||
Orientation | Landscape (Horiz.) / Portrait (Vert.) / Rev.Landscape / Rev.Portrait | • | • | |||
Signal Inputs Configurations | Input S1 / S2 / S4 | • | • | |||
AUX Signals Configurations | AUX Signal 1 / 2 / 3 / 4 | • | • | |||
Reset All Settings | • | • | ||||
? | DEMO mode | No / Yes | • | • | ||
Firmware Version / Life Time (internal use) | • | • | ||||
Floor Numbers | Numbers / Letters | Choose the Numbers / Letters | • |
Coding
![](https://dido.dmg.it/wp-content/uploads/2023/06/DIDO-Raff.2.8-Prog.-Input.png)
Set up Raffaello as elevator car indicator or floor indicator
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Display-Configuration.png)
2) – Hall Position Indicator
Arrow setting up
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Arrows-Configuration.png)
2) – Next direction arrows (instructions below)
Next Direction Arrows enabled from input
Arrows light up only on the position indicators with the “NEXT DIRECTION” input powered.
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Arrow-EXT.png)
![](https://dido.dmg.it/wp-content/uploads/2020/10/Attenzione.png)
Next Direction Arrows locally programmed
Through the addressing procedure one can permanently assign to each indicator the information of the floor on which it is mounted; in this way, next direction arrows only light up at the floor where the elevator car is positioned.
– Addressing procedure
1) – Connect all position indicators to the ENCODER or PLAYBOARD controller.
2) – Position elevator car on the floor of the Display which needs to be directed.
3) – Verify that the characters/numbers/letters visualized are the desired ones.
4) – Press and hold the ADV key and wait for the display to flash for 3 seconds to confirm.
5) – Repeat procedure for each floor.
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Arrow-Auton.png)
![](https://dido.dmg.it/wp-content/uploads/2020/10/Attenzione.png)
Set up CAN BUS protocol transmission speed
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-CAN-Baudrate.png)
Intermediate floors visualization
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Mezzanine.png)
Set up floors OFFSET
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Offset.png)
Set up first visualization
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-First.Visualization.png)
2) – Lowest floor
Set up Parallel position common input
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Common.png)
Set up scrolling arrows
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Arrow-Type.png)
2) – Scrolling arrows
Enable auxiliary signals
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-EnableAuxSignal.png)
b) – 6 Floor parallel inputs (X01÷X06) + 4 AUX Signals (X07÷X10)
Set up the display delay of floor change
The display delay helps avoiding visualization errors during floor change.![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-InputFiltering.png)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-InputFiltering.png)
Associate the floor position indicator with the duplex controllers
The parameter allows to assign the display (floor) to a unique controller. The Duplex-Light typology includes 2 controllers with a single BDU line and a maximum of 2 displays at the main floor.
This parameter can only be set with the CAN protocol on the Pitagora 4.0 system.
0) – To be associated with the lift car position indicator.
1) – The display will show the information of the MASTER controller.
2) – The display will show the information of the SLAVE controller.
3/4/5/6) – Future uses.
This parameter can only be set with the CAN protocol on the Pitagora 4.0 system.
![](https://dido.dmg.it/wp-content/uploads/2022/07/DIDO-Raff.2.8-Prog.-Shaft-ID.png)
1) – The display will show the information of the MASTER controller.
2) – The display will show the information of the SLAVE controller.
3/4/5/6) – Future uses.
Enable energy saving function
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-ScreenSaverTimer.png)
Set up Font
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-SetupFont.png)
Set up flat Style Color
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-FlatStyle.png)
Set up gradient Style Color
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-GradientStyle.png)
Show/Hide position
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Floor-Symbols.png)
Show/Hide arrows
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Arrows.png)
Set up Symbols position
Landscape orientation modes only.
If “Yes”, the symbols will stay in fixed positions independently of the arrow status.
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-FixedSymbolsPosition.png)
Signalitazions (visualization)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-FilterBlinking.png)
2) – Fixed signalizations.
Set up Viewing mode signalization
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-MessageMode.png)
Set up Display orientation
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Orientation.png)
Portrait version: For vertical LIP use only.
Set up service message inputs
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-S1-S4.png)
Set up auxiliary signal
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-S1-S4-AUX.png)
Restore the factory settings
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-Reset.png)
![](https://dido.dmg.it/wp-content/uploads/2020/10/Attenzione.png)
Floor customizations
1) Car at floor![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-FloorCustom.1.png)
2) Set up Floor Numbers / Letters![](https://dido.dmg.it/wp-content/uploads/2020/10/Prog.PRG-load.png)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-FloorCustom.2.png)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-FloorCustom.1.png)
2) Set up Floor Numbers / Letters
![](https://dido.dmg.it/wp-content/uploads/2020/10/Prog.PRG-load.png)
![](https://dido.dmg.it/wp-content/uploads/2021/01/DIDO-Raff.2.8-Prog.-FloorCustom.2.png)
Datasheet
Raffaello 2,8″
Dimensions | 90x60xh20 mm 100x67xh26 mm (EN 81-71) |
Screen (Viewable area) | 57,6×43,2 mm / 320×240 pixel |
Power supply (position input) | 12÷24V DC ±10% |
Absorption | DISPLAY 12V DC: Max 63mA • 24V DC: Max 46mA PANIC LIGHT 12V DC: Max 60mA • 24V DC: Max 31mA |
Indicators inputs | S1 / S2 / S4: 12÷24V DC ±10% (opto-isolated) Impedance = 3Kohm |
Operating temperature | -10°C ÷ +50°C |
Video Tutorial
The graphics parameters configuration
Offset value
The common programming
Troubleshooting
Fault description | Raffaello 2,8" | |
---|---|---|
Installation errors | The display does not light up | Check for the presence of 12/24VdC voltage. |
Make sure that the type of voltage complies with that required (direct voltage, not alternating, not rectified). | ||
Check the correct polarity on the power terminals. | ||
Press the PRG key and make sure that the menu does not appear. In this case the screen is black but without input it could give the idea of being turned off. | ||
The display does not show numbers and/or arrows | Make sure that the type and voltage value comply with those required for the inputs, make sure you have correctly set the type of common. | |
Long presses of the PRG key are not detected by the display. | Update the display to the latest firmware version. | |
Error messages | BLOCKED DEVICE INSERT CODE | If this message appears when you turn on the device, it means that it was not unlocked by mistake during production. Please contact DMG. |
The display shows the indication "E" followed by a number X | In this case, it is a generic error indication due to an incorrect setting of the display. Please contact DMG | |
Display defects | The display shows vertical lines | If the lines are fixed and black, please contact DMG. |
The display shows horizontal lines | ||
The display is white | Please contact DMG. | |
The display has inverted colors or with a "negative" effect | Please contact DMG. |
Certificates
Download
Reference | Version | Link |
---|---|---|
Bug fixed on datasheet | 1.1 | Download PDF (English) |
Wiring error correction | 1.2 (current version) | Download PDF (English) |