(v 1.0)

Safety and usage cautions
Before installing our products, we recommend you to consult the section about safety and usage cautions at the link below.

Mounting
Raffaello 4.3″
With welded pins on 1,5/3 mm pushbutton panel



If you are replacing an existing position indicator, please verify that studs’ length is ≤ 8mm; if not, shorten them.




Raffaello 4.3″ (EN81-71)
With welded pins on 2/3 mm pushbutton panel




If you are replacing an existing position indicator, please verify that studs’ length is ≤ 8mm; if not, shorten them.





Raffaello 5″
With welded pins on backplate (for 1/1,5 mm pushbutton panel)
With welded pins on 2/3 mm pushbutton panel

Frontal mounted on 1/2 mm pushbutton panel



Frontal mounted on 1/2 mm pushbutton panel

Wiring Instructions
Wiring of position and direction inputs
Pitagora 4.0
DMG CAN serial protocol
CAR
FLOOR
DMG
3-wires serial

CAR

FLOOR

DMG
3-wires serial

Pitagora V3
CAR
FLOOR



Encoder DEUM

DMG CAN serial protocol

DMG
3-wires serial

DMG
RS485 serial

Autonomous Positioning System
The Autonomous Positioning System for the DMG displays of the Raffaello, Giotto and Matisse series, allows to show the lift position and direction independently from the lift control panel. The interface uses the sensors signals installed on the top of car.

If available, it is possible to use the same position sensors used by the controller.
If NOT available, you have to install:
• 1 NO magnetic sensor on the cabin + 1 magnet at every floors for counting position.
• 1 NO/NC magnetic sensor on the cabin + 1 magnet at main floor for the RESET.
In this interface there is a CAN BUS serial line for piloting the position indicators of floor.
For all other functions (Voice Synthesizer, gong, indicators, etc.) please refer to the display technical support page.
Autonomous positioning System

If available, it is possible to use the same position sensors used by the controller.
If NOT available, you have to install:
• 1 NO magnetic sensor on the cabin + 1 magnet at every floors for counting position.
• 1 NO/NC magnetic sensor on the cabin + 1 magnet at main floor for the RESET.
In this interface there is a CAN BUS serial line for piloting the position indicators of floor.
For all other functions (Voice Synthesizer, gong, indicators, etc.) please refer to the display technical support page.
Autonomous positioning System
Other Controllers
Proprietary CAN protocol

1 Wire / Floor

10 floors max.
1 Wire / Segment
29 floors max. (-9, 0, 19)
Gray / Binary
72 floors max. (-9, 0, 62)
TKE/MEA/Autinor


1 Wire / Floor


1 Wire / Segment


Gray / Binary


TKE/MEA/Autinor

SERVICE MESSAGE Wiring
CAR
FLOOR
Service messages can also be piloted, through serial bus, by the DMG controller or DEUM.M15 encoder.
TRIGGER Wiring
This input triggers the gong.
If piloting is driven by DEUM ENCODER, a direct connection between the TRIGGER command and the Encoder is suggested.
External Arrows Wiring
Settings
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General

MENU | MENU ITEM | AVAILABLE CHOICES | INPUTS | ||||
---|---|---|---|---|---|---|---|
Serial / Pitagora | Parallel | CANBUS | |||||
Input | Serial / 1 wire per floor / segment Gray / Binary / Pos.Sensor TKE / MEA / Autinor / CAN DMG | • | • | • | |||
Audio Settings | Gong Volume | 0-OFF / 1-MIN / 2 / 3 / 4-MAX | • | • | • | ||
Buzzer Volume | 0-OFF / 1-MIN / 2 / 3 / 4-MAX | • | • | • | |||
Options | Interface Options | Display Configuration | COP / LOP / LIP | • | • | • | |
Arrow Configuration | Direction / Next Dir. | • | |||||
Car at Floor | No / Yes | • | |||||
Gong with NO Arrows | No / Yes | • | |||||
CAN Baudrate | 250k, 125k, 10k, Auto | • | |||||
Convert Mezzanine | No / Yes | • | |||||
Offset Value | -9 / ... / 0 / ... / +9 | • | |||||
First Visualization | Blank / Zero | • | |||||
Common Selection | Negative / Positive | • | |||||
Arrow Type | Fixed arrows / Scrolling arrows | • | |||||
Enable AUX Signals | 10 + 0 / 6 + 4 | • | |||||
Input Filtering | 0 ... 20 | • | |||||
Gong from Arrows | No / Yes | • | |||||
Screensaver timer | Disabled / 10-20 / 30-60 / 60-120 | • | • | • | |||
Graphic Options | Font | Dado / Classic Bold / Lagoon / Dot Matrix | • | • | • | ||
Flat Style | Symbol color | White / Red / Orange / Blue / Gray / Black | • | • | • | ||
Background color | Black / Pacific Blue / Navy Blue / Reef Blue / Light Gray /White / Orange / Red | • | • | • | |||
Specials | White-Green / White-Lilac / Purple-Yellow / White-Gray | • | • | • | |||
Gradient Style | Style | Black & White / Red Passion / Gray Goose / Blue Shades | • | • | • | ||
Color | Galaxy / Ocean Dream 2/1 / Reef Blue / Purple haze / ... | • | • | • | |||
Floor Symbols | Show / Hide | • | • | • | |||
Arrows | Show / Hide | • | • | • | |||
Fixed Symbols Positions | No / Yes | • | • | • | |||
Filter Blinking Signals | No / Yes | • | • | • | |||
Message Mode Orientation | Alternating / Fixed | • | • | • | |||
Orientation | Landscape (Horiz.) / Portrait (Vert.) / Rev.Landscape / Rev.Portrait | • | • | • | |||
S1-S5 inputs Configurations | Input S1 / ... / S5 | • | • | • | |||
AUX Signals Configurations | AUX Signal 1 / 2 / 3 / 4 | • | • | • |
Adjusting audio level

Set up Raffaello as elevator car indicator or floor indicator

2) – Floor Position Indicator
Arrow setting up

2) – Next direction arrows (instructions below)
Next Direction Arrows enabled from input
Gong and arrows light up only on the position indicators with the “NEXT DIRECTION” input powered.


Next Direction Arrows locally programmed
Through the addressing procedure one can permanently assign to each indicator the information of the floor on which it is mounted; in this way, next direction arrows only light up at the floor where the elevator car is positioned.
– Addressing procedure
1) – Connect all position indicators to the ENCODER or PLAYBOARD controller.
2) – Position elevator car on the floor of the Display which needs to be directed.
3) – Verify that the characters/numbers/letters visualized are the desired ones.
4) – Put a magnet in front of the indicator and wait for it to blink for 3 seconds for confirmation.
5) – Repeat procedure for each floor.


Enable “Car at Floor” signal from “NEXT DIR.” input

Set up the gong to be independent from arrows

Set up CAN BUS protocol transmission speed

Intermediate floors visualization

Set up floors OFFSET

Set up first visualization

2) – Lowest floor
Set up Parallel position common input

Set up scrolling arrows

2) – Scrolling arrows
Enable auxiliary signals

b) – 6 Floor parallel inputs (X01÷X06) + 4 AUX Signals (X07÷X10)
Set up the display delay of floor change
The display delay helps avoiding visualization errors during floor change.

Enable Gong from arrow input
The gong command is handled simultaneously with the arrows without connecting the “trigger” terminals.

Associate the floor position indicator with the duplex controllers
The parameter allows to assign the display (floor) to a unique controller. The Duplex-Light typology includes 2 controllers with a single BDU line and a maximum of 2 displays at the main floor.
This parameter can only be set with the CAN protocol on the Pitagora 4.0 system.

0) – To be associated with the lift car position indicator.
1) – The display will show the information of the MASTER controller.
2) – The display will show the information of the SLAVE controller.
3/4/5/6) – Future uses.
This parameter can only be set with the CAN protocol on the Pitagora 4.0 system.

0) – To be associated with the lift car position indicator.
1) – The display will show the information of the MASTER controller.
2) – The display will show the information of the SLAVE controller.
3/4/5/6) – Future uses.
Enable energy saving function

Set up Font

Set up flat Style Color

Set up gradient Style Color

Show/Hide position

Show/Hide arrows

Set up Symbols position
Landscape orientation modes only.
If “Yes”, the symbols will stay in fixed positions independently of the arrow status.

Signalizations (visualization)

2) – Fixed signalizations.
Setting the signalization viewing mode

Set up Display orientation

Set up service message inputs

Set up auxiliary signal

Restore the factory settings


Customizations of floor
1) Car at floor
2) Set up Floor Numbers / Letters


2) Set up Floor Numbers / Letters


Software Raffaello CODER
You can manage the lift data of the Raffaello display using the Raffaello CODER software (ask your sales referent).
Below a short guide.
Datasheet
Raffaello 4,3″
Dimensions | 132x80xh20 mm 138x100xh26 mm (EN 81-71) |
Screen (Viewable area) | 95×74 mm / 480×272 pixel • 65.000 colors |
Power supply (position input) | 12÷24V DC ±10% |
Absorption | DISPLAY 12V DC: Max 102mA • 24V DC: Max 71mA PANIC LIGHT 12V DC: Max 93mA • 24V DC: Max 50mA |
Indicators inputs | S1 / S2 / S3: 12÷24V DC ±10% (opto-isolated) Impedance = 3Kohm |
Operating temperature | -10°C ÷ +50°C |
Raffaello 5″
Dimensions | 125x96xh23 mm |
Screen (Viewable area) | 111×63 mm / 480×272 pixel • 65.000 colors |
Power supply (position input) | 12÷24V DC ±10% |
Absorption | DISPLAY 12V DC: Max 103mA • 24V DC: Max 72mA PANIC LIGHT 12V DC: Max 90mA • 24V DC: Max 50mA |
Indicators inputs | S1 / S2 / S3: 12÷24V DC ±10% (opto-isolated) Impedance = 3Kohm |
Operating temperature | -10°C ÷ +50°C |
Video Tutorial
The graphics parameters configuration
Offset value
The common programming
Firmware

Troubleshooting
Fault description | Raffaello 4,3" / 5" | |
---|---|---|
Installation errors | The display does not light up | Check for the presence of 12/24VdC voltage. |
Make sure that the type of voltage complies with that required (direct voltage, not alternating, not rectified). | ||
Check the correct polarity on the power terminals. | ||
Even if the display seems off, check that the red FAIL led on the back is not on, if it is, in this case the problem would be of a different nature. Please contact DMG. | ||
Press the PRG key and make sure that the menu does not appear. In this case the screen is black but without input it could give the idea of being turned off. | ||
Steady red LED | Device in FAIL. Indicates a Serious system ERROR, inherent in a hardware defect or other unresolvable defect. Please contact DMG. | |
Flashing red LED | Device in FAIL. Indicates a generic system ERROR, in this case there may have been a problem relating to the graphic or fw programming of the device, an update via USB may be sufficient. Ex: the display shows "NO GRAPHIC FOUND" associated with the flashing red LED (see error messages). | |
The display does not show numbers and/or arrows | Make sure that the type and voltage value comply with those required for the inputs, make sure you have correctly set the type of common. | |
Long presses of the PRG key are not detected by the display. | Update the display to the latest firmware version. | |
Error messages | BLOCKED DEVICE INSERT CODE | If this message appears when you turn on the device, it means that it was not unlocked by mistake during production. Please contact DMG. |
Wrong recognition Coding interface | For displays that use coding interfaces (slots), the data of the inserted interface is shown on the screen at startup. If an inconsistency occurs, the defect is to be attributed to the HW. | |
The display shows the indication "E" followed by a number X | In this case, it is a generic error indication due to an incorrect setting of the display. Please contact DMG | |
Display defects | The display shows vertical lines | If the lines are fixed and black, please contact DMG. |
The display shows horizontal lines | ||
The display is white | Please contact DMG. | |
The display has inverted colors or with a "negative" effect | Please contact DMG. |
Certificates
Download
Reference | Version | Link |
---|---|---|
1.0 (current version) | Download PDF (English) | |