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Telemaco modem GPRS

Safety and usage cautions

Before installing our products, we recommend you to consult the section about safety and usage cautions at the link below

Operating Principle

Standard voice connection

Used as GSM module for emergency telephones

Data connection

Used to operate the Playboard controller from remote

A) – Devices needed

B) – Connectivity

C) – Communication via

Wiring Instructions

Used as GSM module for emergency telephones

Used with the controller Pitagora 4.0

(*) – 1,2 mt

Used with the controller Playboard V3

(A) – Direct MODEM <-> PLAYPAD connection is also possible (without using the cable)

(B) – To the Amigo telephone (via the 16-poles cable) 

Used with the controller CRONOS

(A) – Direct MODEM <-> PLAYPAD connection is also possible (without using the cable)

(B) – To the Amigo telephone (via the 16-poles cable) 

Usage

To enable any function you need to first check whether the SIM card requires a
PIN and, if so, configure the corresponding parameter (“SIM card PIN number”).

Used as GSM module for emergency telephones

The Modem unit emulates an analogic telephone line to the connected device. The emulation includes line tone, busy line tone, ring tone, tone-dialing, DTMF forwarding.

– No programming necessary

Used to operate the Playboard controller from remote

Remote connections can be managed through DMG’s E-Cloud Software and they allow to operate our Playboard controllers and the modem units from remote. The connection occurs through the Internet with direct connection to the modem IP address.

Mandatory programming parameters
– Internet APN

Programming

You can programm the “Telemaco” unit directly onsite with the “PlayPad” programming
module, or through DMG E-Cloud software for PC.
Parameters are the same for both programming methods.

Programming with PLAYPAD

A) – Setting up of menu language.

B) – Setting up of modem parameters.

Menu selectionAvailable choicesDescription(*1)(*2)
LanguageEnglish / Italian / German / Russian / French / Portuguese / DutchLanguage used in notifications by the modem.
Internet APN (*3)__________APN Server address (Access Point Network).
SIM card pin number (*4)____PIN number of the SIM card.
Geolocation____Country code required to connect to
closest Fusion node.

(*1) Used as GSM module for emergency telephones.

(*2) Used to operate the Playboard controller from remote.

(*3) This parameter is specific from your mobile operator.

(*4) If the SIM requires a Pin, the Modem unit will try to use the registered Pin. If there’s no Pin registered or it’s wrong, the Modem will stop its starting procedure and field people intervention will be required.

Diagnostic and Troubleshooting

Count the number of Led flashes to know the status of the installation.

Led Fault (red)

Led StatusDescriptionRemedy
OFFNo faults.
1XSIM card not inserted or not recognized.1) Insert the card; after, switch the unit off and then on again.
2) Try the card in another unit (ex. a mobile phone).
2XSIM card requires a Pin or the registered Pin is not valid.1) Enter PIN number using a mobile phone.
2) Register the PIN number in the Modem unit using a PlayPad or the application “DMG Modem Programmer”.
3) Check if the registered PIN is correct.
3XNetwork fault. No mobile network available.1) Check that the antenna is correctly connected.
2) Check the presence of GSM signal where the unit is installed.
4XGPRS data connection not
possibile through mobile network.
1) Check the presence of GPRS signal where the unit is installed.
2) Check if the APN parameter (Access Point Network) is correct.
3) Check that the SIM card and its contract include a data connection bundle.
5XData connection rejected by the operator.1) Check the SIM credit.
2) Check that the SIM card and its contract include a data connection bundle.
6XConfiguration fault.1) If the data connection is active, namely an APN is configured and the “reporting mode” parameter is set on Mail or the SMS option is enabled, then check that Server
SMTP, SMTP Server Port and at least one of 5 recipients are configured.
2) If the “ reporting mode” parameter is set on SMS, check the “SMS recipient number”.

Led Network Status (green)

Led StatusDescriptionRemedy
OFFConnection to network impossible.1) Check that the antenna is correctly connected.
2) Check the presence of GSM signal where the unit is installed.
1XOnly GSM network available.1) All Voice & SMS functions are available; data connection for Email and remote connection is not possible.
2XGSM & GPRS network available.1) All functions are available.

Led Signalization (green)

Led StatusDescriptionRemedy
OFFGSM signal too low or not detectable.1) Check that the antenna is correctly connected.
2) Check the presence of GSM signal where the unit is installed.
1XWeak signal.1) Check that the antenna is correctly connected; Voice and SMS functions are available, but data connection can be precarious.
2X-5XGood or excellent signal.1) All functions are available and stable.

Led Current Operation (green)

Led StatusDescription
OFFThe modem has no operation ongoing.
1XThe Modem is sending an E-Mail.
2XThe Modem is sending an E-Mail on controller’s demand.
3XIncoming Voice call.
4XOutgoing Voice call.
5XActive remote connection.
6XFirmware update in progress. Don’t switch the unit off.

Datasheet

Dimensions (mm)
Operating power12/24V DC ±20%
AbsorptionStand by:
12V: 50mA – 24V: 25mA
Voice conversation:
12V: 270mA – 24V: 100mA
Data transmission:
12V: 100mA (medium), 270mA (peak) – 24V: 70mA (medium), 100mA (peak)
RadiofrequencyDual Band EGSM 900 / 1800 MHz
GPRS class 10
Transmission power rate:
– Class 4 (2W) @ 900 MHz
– Class 1 (1W) @ 1800 MHz
Local telephone line for the connection of
an emergency phone
Line impedance: 600 Ohm
Ring voltage and frequency: ~ 120 Vpp 25 Hz
Operating temperature-10°C ÷ +50°C

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Updated on 24 Maggio 2021

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