GIOTTO Display

(v 1.3)

To check and download all versions of this guide, go at the following link.

Updated to EN81-28:2018 regulation.

Safety and usage cautions

Before installing our products, we recommend you to consult the section about safety and usage cautions at the link below.

Mounting

Giotto 4.3″
With welded pins on 1,5/3 mm pushbutton panel

If you are replacing an existing position indicator, please verify that studs’ length match the above mentioned one; if not, please shorten them.
Giotto 4.3″ (EN81-71)
With welded pins on 2/3 mm pushbutton panel
If you are replacing an existing position indicator, please verify that studs’ length match the above mentioned one; if not, please shorten them.
Giotto 5″
With pins on backplate (for 1/1,5 mm pushbutton panel)
With welded pins on 2/3 mm pushbutton panel
Frontal mounted on 1/2 mm pushbutton panel
Giotto 5.6″
With welded pins on 1,5/3 mm pushbutton panel
If you are replacing an existing position indicator, please verify that studs’ length match the above mentioned one; if not, please shorten them.
Giotto 7″ (with new IPS screen)
With welded pins on 1,5/3 mm pushbutton panel

A) – These 3 components may have already been assembled in DMG.

With pins on backplate (for 1/2 mm pushbutton panel)


1) – Assemble all the components.
2) – First of all remember to remove the double-sided tape from the subplate.
A) – These 3 components may have already been assembled in DMG.
Giotto 7″ (EN81-71)
With welded pins on 2/3 mm pushbutton panel

A) – With 2mm thickness plate only
B1) – With 2/3mm thickness plate
B2) – With 1,5mm thickness plate (NOT EN81-71)
If you are replacing an existing position indicator, please verify that studs’ length match the above mentioned one; if not, please shorten them.
Giotto 10.1″ (with new IPS screen)
Giotto 10,1″ overall dimensions: 243 x 169 mm (h 35,5 mm)

With welded pins on 1,5/3 mm pushbutton panel

A) – ESYSPK2 external speaker (option)
Giotto Retrofit
Frontal mounted version for retrofitting, same cut-out of D67 position indicator.

Wiring Instructions

POSITION & DIRECTION Input Wiring

Pitagora 4.0
DMG CAN serial protocol
CAR
FLOOR

DMG
3-wires serial
Pitagora V3
CAR

FLOOR
Encoder DEUM
For more details please refer to the Encoder DEUM support page

DMG
CAN serial protocol


DMG
3-wires serial



DMG
RS485 serial

Autonomous Positioning System
The autonomous positioning system for the DMG displays of the Raffaello, Giotto and Matisse series, allows to show the lift position and direction independently from the lift control panel. The interface uses the sensors signals installed on the top of the elevator car.

If available, it is possible to use the same position sensors used by the controller.
If NOT availale, you have to install:
• 1 NO magnetic sensor on the cabin + 1 magnet at every floors for counting position.
• 1 NO/NC magnetic sensor on the cabin + 1 magnet at main floor for the RESET.

In this interface there is a CAN BUS serial line for piloting the floor position indicators.
For all other functions (Voice Synthesizer, gong, indicators, etc.) please refer to the display technical support page.

Autonomous positioning system
CANopen protocol

The TFT CANopen interface is a device for interfacing DMG displays to all third-party CANopen controllers on the market.

The DMG displays of the CANopen line comply with the standards CiA-301 and CiA-417 (Lift).
The elevator functions described by the CiA-417 profile and implemented in the displays are:
1) Position
2) Arrows
3) Trigger
4) Signalisations

The image below shows the connection principle of a CANopen DMG display.

The DMG CANopen displays have new menu parameters through which the installer user can set:
The CANopen node ID (“NodeID”)
The baud rate of the CAN line (“Baud rate”)
The floor on which the display is installed (“FloorNumber”)
Doors informations (“Door Mask”)
Multiplex identifier (“Lift Number”)
Offset (“Offset value”)

The Electronic datasheet (EDS) is available for download.
Others Controllers
Proprietary CAN protocol

1 Wire / Floor
10 floors max.


1 Wire / Segment29 floors max. (-9, 0, 19)


Gray / Binary72 floors max. (-9, 0, 62)


TKE/MEA/Autinor

Service messages wiring

CAR

FLOOR

Service messages can also be piloted, through serial bus, in two different ways:

TRIGGER Wiring

This input triggers the gong.

If piloting is driven by DEUM ENCODER, a direct connection between the TRIGGER command and the Encoder is suggested.

External arrows wiring

MENU > Options > Graphic Options > Arrows > Hide

Settings

Setup KeyExit / BackAccess Menu KeyValue setting (>3 sec.)
Navigation menu keys

Not all the parameters described below are available for all coding protocols.

The DMG CANopen displays have new menu parameters through which the installer user can set:
– The CANopen node ID (“NodeID”)
– The baud rate of the CAN line (“Baud rate”)
– The floor on which the display is installed (“FloorNumber”)
– Doors informations (“Door Mask”)
– Multiplex identifier (“Lift Number”)
– Offset (“Offset value”)

General
The display navigation menu is in English only; to see the correct menu items we recommend setting the DIDO website language to English.

MENUMENU ITEMAVAILABLE CHOICESINPUTS
Serial / PitagoraParallelCANBUS
Input Serial / 1 wire per floor / segment
Gray / Binary / Pos.Sensor
TKE / MEA / Autinor / CAN DMG
Audio SettingsVolume (Gong, floor message, etc.)0-OFF / 1-MIN / 2 / 3 / 4-MAX
Trigger Delay0, 1, ..., 30
Message SequenceGong - Floor - Up/Down
OptionsInterface OptionsDisplay ConfigurationCOP / LOP / LIP
Arrow ConfigurationDirection / Next Dir.
Car at FloorNo / Yes
Gong with NO ArrowsNo / Yes
CAN Baudrate250k, 125k, 10k, Auto
Convert MezzanineNo / Yes
Offset Value-9 / ... / 0 / ... / +9
First VisualizationBlank / Zero
Common SelectionNegative / Positive
Arrow TypeFixed arrows / Scrolling arrows
Enable AUX Signals10 + 0 / 6 + 4
Input Filtering0 ... 20
Gong from ArrowsNo / Yes
Firefighters Operation0 (Disabled) / 1 (Egress Floor) / 2 (Non-Egress Floor)
Screensaver timerDisabled / 10-20 / 30-60 / 60-120
Graphic OptionsFloor SymbolsShow / Hide
ArrowsShow / Hide
Floor Symbols with SignalsShow / Hide
Arrows with SignalsShow / Hide
Auto CenteringNo / Yes
Numbers alignmentCenter / Left / Right
KerningNo / Yes
Filter Blinking SignalsNo / Yes
OrientationLandscape / Portrait
S1-S5 inputs ConfigurationInput S1 / ... / S5
AUX Signals ConfigurationAUX Signal 1 / 2 / 3 / 4
Info ScreenOn / Off
Info Screen Tme5s / 10s / 15s / 20s
Date & Time SettingsNo / Yes
Reset All Settings
USBDisplay -> USB / USB -> Display
Aggiornamento firmware / Firmware update
?DEMO modeNo / Yes
Firmware Ver. / Config. Name / Debug Mode / Life Time (internal use)
Floor SettingsFloor ImageChoose the Images
Floor AudioNo / Audio slot 0 / ... / slot 19
Floor SymbolsChoose the Symbols
Adjusting audio level

(*) Speech synthesizer version only, to adjust:
(*1) Messages volume (floor)
(*2) Direction messages volume
(*3) Volume of signals
(*4) Notice of change floor
(*5) Background volume
Set up audio messages playback delay
Set up audio messages playback order
Speech synthesizer version only
Set up Giotto as elevator car indicator or floor indicator
1) – Elevator car Position Indicator (default)
2) – Hall Position Indicator
Arrow setting up
1) – Direction arrows (default)
2) – Next direction arrows (instructions below)


Next Direction Arrows enabled from input
Gong and arrows light up only on the position indicators with the “NEXT DIRECTION” input powered.If the DEUM Encoder is used, please refer to the relevant manual

Next Direction Arrows locally programmed
Through the addressing procedure one can permanently assign to each indicator the information of the floor on which it is mounted; in this way, next direction arrows only light up at the floor where the car is positioned.

Addressing procedure

1) – Connect all position indicators to the ENCODER or PLAYBOARD controller.
2) – Position elevator car on the floor of the Display which needs to be directed.
3) – Verify that the characters/numbers/letters visualized are the desired ones.
4) – Put a magnet in front of the indicator and wait for it to blink for 3 seconds for confirmation.
5) – Repeat procedure for each floor.

If the DEUM Encoder is used, please refer to the relevant manual

Enable signal of “Car at Floor” from “NEXT DIR.” input
Set up the gong to be independent from arrows
Set up CAN BUS protocol transmission speed
Intermediate floors visualization
Set up floors OFFSET
Set up first visualization
1) – It does not display any numbers
2) – Lowest floor
Set up the common of the position parallel inputs
Set up scrolling arrows
1) – Fixed arrows
2) – Scrolling arrows
Enable signals auxiliary
a) – 10 Floor parallel inputs (X01÷X10) + 0 AUX Signals
b) – 6 Floor parallel inputs (X01÷
X06) + 4 AUX Signals (X07÷X10)
Set up the display delay of floor change
The display delay helps avoiding visualization errors during floor change.
Enable Gong from arrow input
The gong command is handled simultaneously with the arrows without connecting the “trigger” terminals.
Associate the floor position indicator with the duplex controllers
The parameter allows to assign the display (floor) to a unique controller. The Duplex-Light typology includes 2 controllers with a single BDU line and a maximum of 2 displays at the main floor.
This parameter can only be set with the CAN protocol on the Pitagora 4.0 system.
0) – To be associated with the lift car position indicator.
1) – The display will show the information of the MASTER controller.
2) – The display will show the information of the SLAVE controller.
3/4/5/6) – Future uses.
Enable the Firefighters Operation parameter
This parameter allows to set the display during the “firefighter operation” mode. The parameter is always visible, but its operation is active only if the display is set as LIP/LOP.


0 (DISABLED): Normal operation.
1 (EGRESS_FLOOR): When in firefighter function, the display only shows the symbols of floors.
2 (NON-EGRESS_FLOOR): When in firefighter function, the display the display goes dark.
Enable energy saving function
“Energy saving” mode to reduce consumption when idle.
Show/Hide position
Show/Hide arrows
Show/Hide position with signal
Show/Hide arrows with signal
Auto Centering
Numbers Alignment
Reduce space between symbols (Kerning)
Signalizations (visualization)

1) – Fixed or blinking signalizations (input from controller).
2) – Fixed signalizations.
Set up Display orientation
From firmware version 2.2.0 and later.
Set up service message inputs
Set up signals auxiliary
Set up “INFO” function
“INFO” screens must be uploaded using “Mosaic” software, and are activated for 5 to 20 seconds by pressing the “INFO” button ( i ).
Usage of the “INFO” function will disable local activation of speech synthesizer’s trigger.
Date and Time Settings
Restore the factory settings
The display original factory settings will be restored and configurations will be deleted.
Data export / import

A) – Enter the USB menu.
B) – Insert the formatted USB memory
– FAT32 formatted (Minimum allocation unit available)
– USB stick with a maximum capacity of 8GB
– The file must not be contained in a sub folder
C1) – Data export – Only the settings initially configured through MOSAIC software
will be exported. Modifications made on the display will not be exported.
C2) – Data import.
Customizations of floor
1) – Car at floor

2) – Set up background images of floor
Images must be previously imported by “Mosaic” software.

3) – Set up message of floor (voice annunciator version only)

4) – Set up symbols of floor

Datasheet

Dimensions 4,3"132 x 80 mm (H20)
4,3" (EN81-71)138 x 100 mm (H26)
5" Back mounted125 x 96 mm (H23)
5" Frontal mounted
5,6"132 x 129,5 mm
7"177,8 x 144 mm (H20)
7" (EN81-71)198 x 165 mm (H26)
10,1"243 x 169 mm (H35,5)
Screen (Viewable area) 4,3"98,7 x 57,2 mm • 480 x 272 pixel • 65.000 colors
4,3" (EN81-71)
5" Back mounted111 x 63 mm • 480 x 272 pixel • 65.000 colors
5" Frontal mounted
5,6"115,3 x 87,1 mm • 640 x 480 pixel • 65.000 colors
7"157 x 89 mm • 1024 x 600 pixel • 65.000 colors (IPS screen)
7" (EN81-71)
10,1"222,7 x 125,3 mm • 1024 x 600 pixel • 65.000 colors (IPS screen)
Power supply (position input) 12÷24V DC ±10%
Absorption 4,3"DISPLAY
12V DC: Max 110mA • 24V DC: Max 70mA
PANIC LIGHT
12V DC: Max 110mA • 24V DC: Max 70mA
5"DISPLAY
12V DC: Max 270mA • 24V DC: Max 150mA
PANIC LIGHT
12V DC: Max 242mA • 24V DC: Max 125mA
5,6"DISPLAY
12V DC: Max 270mA • 24V DC: Max 150mA
PANIC LIGHT
12V DC: Max 242mA • 24V DC: Max 125mA
7"DISPLAY
12V DC: Max 230mA • 24V DC: Max 134mA
PANIC LIGHT
12V DC: Max 210mA • 24V DC: Max 110mA
10,1"DISPLAY
12V DC: Max 220mA • 24V DC: Max 120mA
PANIC LIGHT
12V DC: Max 220mA • 24V DC: Max 120mA
Indicators inputs S1 / S2 / S3:
12÷24V DC ±10% (opto-isolated)
Impedance = 3Kohm
IP protection 4,3"/5,6"/7"/10,1"IP44
Operating temperature 4,3"-10°C ÷ +50°C
5"
5,6"
7"
10,1"

Giotto Mosaic software

The easy-to-use Giotto Mosaic software enables you to create powerful backgrounds using any type of content.
You can either use predesigned templates, or create custom designs, you will be running in no time.

Firmware update

We advise against firmware downgrade.

A) – Power off the Giotto display.

B) – Insert the USB memory.

C) – Power ON the Giotto display and wait until the update is installed.

Troubleshooting

Fault description Giotto 4,3" / 5" Giotto 5,6" / 7" / 10,1"
Installation errors The display does not light upCheck for the presence of 12/24VdC voltage.
Make sure that the type of voltage complies with that required (direct voltage, not alternating, not rectified).
Check the correct polarity on the power terminals.
Even if the display seems off, check that the red FAIL led on the back is not on, if it is, in this case the problem would be of a different nature. Please contact DMG.
Check that the characteristics of the system can meet the consumption requirements in terms of current of the devices, as recommended and for correct operation, it may be necessary to use additional power supplies (available from DMG).
Display Flashes or restarts continuouslyMake sure that the type and voltage value comply with those required, if the problem persists it can be attributed to a HW defect.
Steady red LEDDevice in FAIL. Indicates a Serious system ERROR, inherent in a hardware defect or other unresolvable defect. Please contact DMG.
Flashing red LEDDevice in FAIL. Indicates a generic system ERROR, in this case there may have been a problem relating to the graphic or fw programming of the device, an update via USB may be sufficient. Ex: the display shows "NO GRAPHIC FOUND" associated with the flashing red LED (see error messages).
The display does not show numbers and/or arrowsMake sure that the type and voltage value comply with those required for the inputs, make sure you have correctly set the type of common.
Error messages Firmware file not foundNo firmware (.bin) found on inserted stick. The problem may appear when the graphics (.CFC) have been updated by inserting the USB stick with the display off and then turning it on. The correct procedure for loading .CFC files is to insert the key with the display on.
Graphic file not foundNo graphic file (.cfc) found on the inserted stick. Check the name of the file, the formatting parameters of the flash drive and, if necessary, carry out a non-fast format of the flash drive from Windows. Flash drives of 32GB and up will probably not work because it is not possible to format them in a format readable by the display.
Waiting USB for firmwareThe display is waiting for a firmware (.bin) to be loaded via USB stick.
Waiting USB for graphic configurationThe display is waiting for a graphical configuration file (.cfc) to be loaded via USB stick.
Wrong RESThis message appears when the resolution of the configuration is not the same as the mounted TFT panel. Load the suitable configuration.
Disk error: check that USB key is formatted in FAT32
or
File read error - please format in FAT32
The device does not accept pen drives that are not formatted in FAT32.
Format the pen drive in FAT32 and repeat the operation
Error Load Container Waiting USBThese error messages are due to the KNOWN problem of the RAM defect. This defect has now been resolved on the new versions, however, it could recur on devices already installed on which a firmware upgrade is made from a 1.XX version to a 2.XX one.
The display firmware needs to be updated.
INTERFACE_RUN Error
Assert image.c line xxx
Wrong recognition Coding interfaceFor displays that use coding interfaces (slots), the data of the inserted interface is shown on the screen at startup. If an inconsistency occurs, the defect is to be attributed to the HW.
The display turns on but does not start up or freezes during start upIf the loading bar freezes, it could be a graphics file problem. Regenerate the file (.cfc) and repeat the loading procedure.
The display shows the indication "E" followed by a number XIn this case, it is a generic error indication due to an incorrect setting of the display. Please contact DMG
Display defects The display shows vertical linesIf the lines are fixed and black, please contact DMG.
The display shows horizontal lines
The display is whitePlease contact DMG.
The display has inverted colors or with a "negative" effectPlease contact DMG.

Certifications

Download

ReferenceVersionLink
1.0Download PDF
(English)
IPS screen (7″) 1.1Download PDF
(English)
IPS 7″ screen mounting1.2 Download PDF
(English)
CANopen interface1.3 (current version)Download PDF
(English)
Updated on 9 Gennaio 2023

Was this article helpful?

Related Articles